Decagon incident

Increase in Tool Failures

Resolved after 22 minutes, affecting section-184257 ([US] Voice Channel) and section-184257 ([US] Chat, Email, and SMS Channels), on July 24, 2026.

investigating Jul 24, 2026, 01:42 AM UTC

We're investigating elevated error rates affecting tool invocations for some conversations.

Started
Jul 24, 2026, 01:42 AM UTC
Resolved
Jul 24, 2026, 02:04 AM UTC
Duration
22m
Detected by Pingoru
Jul 24, 2026, 01:42 AM UTC

Affected components

section-184257 ([US] Voice Channel)section-184257 ([US] Chat, Email, and SMS Channels)

Update timeline

  1. investigating Jul 24, 2026, 01:42 AM UTC

    We're investigating elevated error rates affecting tool invocations for some conversations.

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