Resolved after 1 hour 19 minutes, affecting section-184257 ([US] Voice Channel) and section-184257 ([US] Chat, Email, and SMS Channels), on June 2, 2026.
We are experiencing a major service disruption causing elevated errors across our platform, affecting conversations on all channels, including chat and voice. Our engineering team is actively investigating, and we'll continue to post updates
Affected components
section-184257 ([US] Voice Channel)section-184257 ([US] Chat, Email, and SMS Channels)
Update timeline
- investigating Jun 02, 2026, 05:14 PM UTC
We are experiencing a major service disruption causing elevated errors across our platform, affecting conversations on all channels, including chat and voice. Our engineering team is actively investigating, and we'll continue to post updates
Your product runs on more than Decagon
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services