Decagon incident

Elevated Latency

Resolved after 59 minutes, affecting section-184257 (Decagon Admin Portal) and section-184257 (Decagon Admin Portal) and 1 more, on January 12, 2026.

investigating Jan 12, 2026, 06:16 PM UTC

We are investigating elevated latency that is impacting the admin dashboard and customer conversations.

Started
Jan 12, 2026, 06:16 PM UTC
Resolved
Jan 12, 2026, 07:15 PM UTC
Duration
59m
Detected by Pingoru
Jan 12, 2026, 06:16 PM UTC

Affected components

section-184257 (Decagon Admin Portal)section-184257 (Decagon Admin Portal)section-323076 (Decagon Admin Portal)section-184257 ([US] Decagon Admin Portal)

Update timeline

  1. investigating Jan 12, 2026, 06:16 PM UTC

    We are investigating elevated latency that is impacting the admin dashboard and customer conversations.

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