Resolved after 2 hours 47 minutes, affecting section-184257 (Decagon Admin Portal) and section-184257 ([US] Voice Channel) and 1 more, on March 28, 2026.
We are investigating an issue that is impacting conversation responses and latency across channels.
Affected components
section-184257 (Decagon Admin Portal)section-184257 ([US] Voice Channel)section-184257 ([US] Chat, Email, and SMS Channels)section-323076 ([EU] Voice Channel)section-323076 ([EU] Chat, Email, and SMS Channels)
Update timeline
- investigating Mar 28, 2026, 03:08 PM UTC
We are investigating an issue that is impacting conversation responses and latency across channels.
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