Is Cytracom down?
Last checked 1m agoNo incidents right now.
Cytracom is operational right now. Last checked 1m ago; the most recent incident resolved 3d ago.
Real-time Cytracom status, recent outages, and incident history: pulled directly from Cytracom's official status page at status.cytracom.com every 5 minutes. Pingoru tracks 26 Cytracom services and has captured 29 incidents in the last 90 days (98.87% uptime). Get email, Slack, Discord, or webhook alerts the moment Cytracom reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Fax Completion
Timeline · 4 updates
- investigating · Oct 28, 2026, 03:10 PM UTC
Our fax provider, Documo, is experiencing SIP-related network issues that may affect some inbound faxes. Their team is investigating, and we will update this page once the issue is resolved. Outbound faxes and fax management are expected to continue functioning normally.
- monitoring · Oct 28, 2026, 05:06 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Oct 28, 2026, 05:15 PM UTC
Our fax provider, Documo, reported that a fix has been implemented, and we are monitoring the results.
- resolved · Oct 29, 2026, 02:00 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US-NorthEast (EWR) RegionUS-SouthEast (ATL) RegionUS-MidWest (ORD) RegionUS-SouthCentral (DFW) RegionUS-NorthWest (SEA) RegionUS-SouthWest (LAX) Region
Timeline · 4 updates
- investigating · Oct 27, 2026, 01:05 PM UTC
We have identified an issue causing a partial service degradation for a subset of customers. ControlOne Bridges and Agents may experience intermittent connectivity and DNS lookup failures
- identified · Oct 27, 2026, 02:32 PM UTC
The issue has been identified, and a fix is rolling out in stages to all customers.
- monitoring · Oct 27, 2026, 03:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 28, 2026, 01:42 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US-SouthEast (ATL) Region
Timeline · 4 updates
- investigating · Oct 02, 2026, 01:27 PM UTC
We have identified an issue causing a partial service degradation for a subset of customers in the [US-SouthEast] region. ControlOne Agents may experience intermittent connectivity or "Retrying" status
- identified · Oct 02, 2026, 01:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 02, 2026, 02:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 02, 2026, 07:41 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US-MidWest (ORD) Region
Timeline · 3 updates
- investigating · Sep 23, 2026, 01:25 PM UTC
We are currently investigating service degradation in the US-Midwest (ORD) Region, affecting connectivity for a subset of customers.
- monitoring · Sep 23, 2026, 02:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 23, 2026, 05:30 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US-MidWest (ORD) Region
Timeline · 5 updates
- investigating · Sep 22, 2026, 05:07 PM UTC
We are currently investigating a service degradation in the US-Midwest (ORD) Region impacting connectivity for a subset of customers.
- investigating · Sep 22, 2026, 05:24 PM UTC
We are continuing to investigate this issue.
- identified · Sep 22, 2026, 06:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 22, 2026, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 22, 2026, 11:14 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Cytracom outage history
9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Cytracom outage history →Or sign up free to get alerts when Cytracom breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 26 components checked every 5 minutesThe longest incident in the last year, UCaaS: Intermittent Call Audio Issue on September 2, 2026, ran for 24 hours. 41 maintenance windows announced in the same period.
Most affected components, last 12 months
- Call Completion21
- US-SouthEast (ATL) Region10
- ControlOne Management Portal6
- BLF Presence5
- US-MidWest (ORD) Region4
Latest incidents
- UCaaS: Degraded Fax Service
Our fax provider, Documo, is experiencing SIP-related network issues that may affect some inbound faxes. Their team is investigating, and we will update this…
- ControlOne partial service degradation to Cloudflare
We have identified an issue causing a partial service degradation for a subset of customers. ControlOne Bridges and Agents may experience intermittent…
- ControlOne partial service degradation in the [US-SouthEast ATL] Region
We have identified an issue causing a partial service degradation for a subset of customers in the [US-SouthEast] region. ControlOne Agents may experience…
- UCaaS: Degraded Fax Service ResolvedStarted Oct 28, 2026, 03:10 PM UTC · Resolved Oct 29, 2026, 02:00 AM UTC · 10h 49m
- Started Oct 27, 2026, 01:05 PM UTC · Resolved Oct 28, 2026, 01:42 AM UTC · 12h 36m
- Started Oct 02, 2026, 01:27 PM UTC · Resolved Oct 02, 2026, 07:41 PM UTC · 6h 13m
- Started Sep 23, 2026, 01:25 PM UTC · Resolved Sep 23, 2026, 05:30 PM UTC · 4h 4m
- Started Sep 22, 2026, 05:07 PM UTC · Resolved Sep 22, 2026, 11:14 PM UTC · 6h 7m
- Started Sep 06, 2026, 03:09 AM UTC · Resolved Sep 06, 2026, 05:05 AM UTC · 1h 56m
- UCaaS: Intermittent Call Audio Issue ResolvedStarted Sep 02, 2026, 06:48 PM UTC · Resolved Sep 03, 2026, 06:58 PM UTC · 1d
- Started Sep 02, 2026, 04:07 PM UTC · Resolved Sep 03, 2026, 12:54 PM UTC · 20h 46m