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Cytracom is up

No incidents right now.

Cytracom is operational right now. Last checked 1m ago; the most recent incident resolved 3d ago.

Real-time Cytracom status, recent outages, and incident history: pulled directly from Cytracom's official status page at status.cytracom.com every 5 minutes. Pingoru tracks 26 Cytracom services and has captured 29 incidents in the last 90 days (98.87% uptime). Get email, Slack, Discord, or webhook alerts the moment Cytracom reports a new incident, free for 3 monitors, no credit card.

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Cytracom uptime 98.87% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 10h 49m
    Started Oct 28, 2026, 03:10 PM UTC · Resolved Oct 29, 2026, 02:00 AM UTC
    Fax Completion
    Timeline · 4 updates
    • investigating · Oct 28, 2026, 03:10 PM UTC

      Our fax provider, Documo, is experiencing SIP-related network issues that may affect some inbound faxes. Their team is investigating, and we will update this page once the issue is resolved. Outbound faxes and fax management are expected to continue functioning normally.

    • monitoring · Oct 28, 2026, 05:06 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Oct 28, 2026, 05:15 PM UTC

      Our fax provider, Documo, reported that a fix has been implemented, and we are monitoring the results.

    • resolved · Oct 29, 2026, 02:00 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 12h 36m
    Started Oct 27, 2026, 01:05 PM UTC · Resolved Oct 28, 2026, 01:42 AM UTC
    US-NorthEast (EWR) RegionUS-SouthEast (ATL) RegionUS-MidWest (ORD) RegionUS-SouthCentral (DFW) RegionUS-NorthWest (SEA) RegionUS-SouthWest (LAX) Region
    Timeline · 4 updates
    • investigating · Oct 27, 2026, 01:05 PM UTC

      We have identified an issue causing a partial service degradation for a subset of customers. ControlOne Bridges and Agents may experience intermittent connectivity and DNS lookup failures

    • identified · Oct 27, 2026, 02:32 PM UTC

      The issue has been identified, and a fix is rolling out in stages to all customers.

    • monitoring · Oct 27, 2026, 03:27 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 28, 2026, 01:42 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 6h 13m
    Started Oct 02, 2026, 01:27 PM UTC · Resolved Oct 02, 2026, 07:41 PM UTC
    US-SouthEast (ATL) Region
    Timeline · 4 updates
    • investigating · Oct 02, 2026, 01:27 PM UTC

      We have identified an issue causing a partial service degradation for a subset of customers in the [US-SouthEast] region. ControlOne Agents may experience intermittent connectivity or "Retrying" status

    • identified · Oct 02, 2026, 01:51 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Oct 02, 2026, 02:34 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 02, 2026, 07:41 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 4h 4m
    Started Sep 23, 2026, 01:25 PM UTC · Resolved Sep 23, 2026, 05:30 PM UTC
    US-MidWest (ORD) Region
    Timeline · 3 updates
    • investigating · Sep 23, 2026, 01:25 PM UTC

      We are currently investigating service degradation in the US-Midwest (ORD) Region, affecting connectivity for a subset of customers.

    • monitoring · Sep 23, 2026, 02:13 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 23, 2026, 05:30 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 6h 7m
    Started Sep 22, 2026, 05:07 PM UTC · Resolved Sep 22, 2026, 11:14 PM UTC
    US-MidWest (ORD) Region
    Timeline · 5 updates
    • investigating · Sep 22, 2026, 05:07 PM UTC

      We are currently investigating a service degradation in the US-Midwest (ORD) Region impacting connectivity for a subset of customers.

    • investigating · Sep 22, 2026, 05:24 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 22, 2026, 06:01 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 22, 2026, 06:24 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 22, 2026, 11:14 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Cytracom outage history

9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Cytracom outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 26 components checked every 5 minutes
60incidents recorded
56last 12 months
14last 90 days
6 hourstypical duration, 12 months

The longest incident in the last year, UCaaS: Intermittent Call Audio Issue on September 2, 2026, ran for 24 hours. 41 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Call Completion21
  • US-SouthEast (ATL) Region10
  • ControlOne Management Portal6
  • BLF Presence5
  • US-MidWest (ORD) Region4

Latest incidents

  • UCaaS: Degraded Fax Service October 28, 2026 · 11 hours · major outage

    Our fax provider, Documo, is experiencing SIP-related network issues that may affect some inbound faxes. Their team is investigating, and we will update this…

  • ControlOne partial service degradation to Cloudflare October 27, 2026 · 13 hours · degraded service

    We have identified an issue causing a partial service degradation for a subset of customers. ControlOne Bridges and Agents may experience intermittent…

  • ControlOne partial service degradation in the [US-SouthEast ATL] Region October 2, 2026 · 6 hours · major outage

    We have identified an issue causing a partial service degradation for a subset of customers in the [US-SouthEast] region. ControlOne Agents may experience…

Outage history

Past 90 days · 14 incidents View full outage history →