Cytracom incident
ControlOne partial service degradation in the US-SouthWest (LAX) Region
Minor Vendor's status page →
Resolved after 20 hours 46 minutes, affecting US-SouthWest (LAX) Region, on September 2, 2026.
A large fiber cut in the Los Angeles area impacting upstream carriers has been repaired.
Affected components
US-SouthWest (LAX) Region
Update timeline
- investigating Sep 02, 2026, 04:07 PM UTC
We are currently investigating a partial service degradation in the US-SouthWest (LAX) Region. Some customers are experiencing higher than normal latency and intermittent connectivity.
- monitoring Sep 02, 2026, 07:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 12:54 PM UTC
A large fiber cut in the Los Angeles area impacting upstream carriers has been repaired.
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