Cytracom incident
ControlOne API + Management Portal increased load times.
Minor Vendor's status page →
Resolved after 1 hour 56 minutes, affecting ControlOne Management Portal, on September 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
ControlOne Management Portal
Update timeline
- investigating Sep 06, 2026, 03:09 AM UTC
We are investigating an issue that is causing ControlOne's Management portal and device management API to respond to requests more slowly than usual. The management portal may appear unresponsive, and ControlOne Agents attempting to connect may experience difficulties connecting.
- identified Sep 06, 2026, 03:24 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 06, 2026, 03:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 06, 2026, 05:05 AM UTC
This incident has been resolved.
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