Resolved after 48 minutes, affecting Management Interface, on October 29, 2025.
We are continuing to monitor for any further issues.
Affected components
Management Interface
Update timeline
- investigating Oct 29, 2025, 03:04 PM UTC
We are currently investigating reports that the Customer.io UI is slow to load at times.
- identified Oct 29, 2025, 03:11 PM UTC
The issue has been identified and the team is working on a fix.
- monitoring Oct 29, 2025, 03:48 PM UTC
A fix has been implemented and the team will continue to monitor the issue.
- monitoring Oct 29, 2025, 03:48 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 29, 2025, 03:52 PM UTC
This incident has been resolved.
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