Customer.io incident

Customer.io UI is inaccessible

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Resolved after 26 minutes, affecting Management Interface, on August 5, 2026.

monitoring Aug 05, 2026, 05:44 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 05, 2026, 05:36 PM UTC
Resolved
Aug 05, 2026, 06:02 PM UTC
Duration
26m
Detected by Pingoru
Aug 05, 2026, 05:36 PM UTC

Affected components

Management Interface

Update timeline

  1. investigating Aug 05, 2026, 05:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 05, 2026, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 05, 2026, 05:44 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 05, 2026, 06:02 PM UTC

    This incident has been resolved.

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