Customer.io incident

Customer.io UI is inaccessible

Resolved after 26 minutes, affecting Management Interface, on August 5, 2026.

monitoring Aug 05, 2026, 05:44 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 05, 2026, 05:36 PM UTC
Resolved
Aug 05, 2026, 06:02 PM UTC
Duration
26m
Detected by Pingoru
Aug 05, 2026, 05:36 PM UTC

Affected components

Management Interface

Update timeline

  1. investigating Aug 05, 2026, 05:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 05, 2026, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 05, 2026, 05:44 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 05, 2026, 06:02 PM UTC

    This incident has been resolved.

Your product runs on more than Customer.io

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →