Customer.io incident
Some US customers may experience delays in message sending
Minor Vendor's status page →
Resolved after 27 minutes, affecting Message Sending, on September 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Message Sending
Update timeline
- investigating Sep 19, 2026, 10:50 PM UTC
We are currently investigating this issue.
- identified Sep 19, 2026, 10:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 19, 2026, 11:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2026, 11:17 PM UTC
This incident has been resolved.
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