Customer.io incident
Delays in processing and UI inaccessible for some customers in the US datacentre
Minor Vendor's status page →
Resolved after 33 minutes, affecting Data Processing and Management Interface, on August 3, 2026.
We are continuing to investigate this issue.
Affected components
Data ProcessingManagement Interface
Update timeline
- investigating Aug 03, 2026, 07:17 AM UTC
Our team is currently investigating an issue that is causing some delays in data processing. This impacts a small subset of customers in the US datacentre.
- investigating Aug 03, 2026, 07:20 AM UTC
We are continuing to investigate this issue.
- resolved Aug 03, 2026, 07:42 AM UTC
This incident has been resolved. Thanks for your patience.
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