Resolved after 4 minutes, on September 3, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Sep 03, 2026, 05:29 PM UTC
Our team has found an issue causing degraded experiences for interactions with the Agent within customer.io. We are working on a fix now.
- monitoring Sep 03, 2026, 05:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 05:34 PM UTC
This incident has been resolved.
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