Customer.io incident
Issue preventing some workspaces from loading in the US
Minor Vendor's status page →
Resolved after 23 minutes, affecting Management Interface, on October 31, 2025.
A fix has been implementing and we are monitoring the results.
Affected components
Management Interface
Update timeline
- investigating Oct 31, 2025, 05:48 PM UTC
We are currently investigating an issue impacting loading of the user interface for some workspaces in the US
- identified Oct 31, 2025, 06:01 PM UTC
The issue has been identified and we are working on a fix
- monitoring Oct 31, 2025, 06:06 PM UTC
A fix has been implementing and we are monitoring the results.
- resolved Oct 31, 2025, 06:12 PM UTC
This incident has been resolved.
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