Customer.io incident
Forms submissions experiencing intermittent delays
Minor Vendor's status page →
Resolved after 1 hour 22 minutes, affecting Data Processing, on November 21, 2025.
The issue has been identified and our team is currently monitoring the service.
Affected components
Data Processing
Update timeline
- investigating Nov 21, 2025, 11:46 AM UTC
We are investigating reports of some Form submissions being delayed in the US and EU Data centers. Forms continue to function as expected.
- investigating Nov 21, 2025, 12:37 PM UTC
We are continuing to investigate the issue.
- monitoring Nov 21, 2025, 12:55 PM UTC
The issue has been identified and our team is currently monitoring the service.
- resolved Nov 21, 2025, 01:09 PM UTC
The issue has now been resolved.
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