Customer.io incident

Trouble loading User Interface in some workspace

Resolved after 54 minutes, affecting Management Interface, on November 24, 2025.

identified Nov 24, 2025, 05:45 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 24, 2025, 05:20 PM UTC
Resolved
Nov 24, 2025, 06:15 PM UTC
Duration
54m
Detected by Pingoru
Nov 24, 2025, 05:20 PM UTC

Affected components

Management Interface

Update timeline

  1. investigating Nov 24, 2025, 05:20 PM UTC

    We are currently investigating reports loading the User Interface (UI) in some workspaces.

  2. identified Nov 24, 2025, 05:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 24, 2025, 06:15 PM UTC

    The team has released a fix and this incident is now resolved.

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