Customer.io incident
Intermittent issues loading the in-app message editor.
Minor Vendor's status page →
Resolved after 40 minutes, affecting Management Interface, on December 9, 2025.
We are continuing to investigate this issue.
Affected components
Management Interface
Update timeline
- investigating Dec 09, 2025, 02:20 PM UTC
We are currently investigating an issue preventing the in-app message editor from loading in some accounts.
- investigating Dec 09, 2025, 02:21 PM UTC
We are continuing to investigate this issue.
- resolved Dec 09, 2025, 03:01 PM UTC
The team has identified the issue and released a fix.
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