Customer.io incident

Some customers are experiencing issues with saving their content

Resolved after 18 minutes, affecting Management Interface, on December 12, 2025.

identified Dec 12, 2025, 05:20 PM UTC

The issue has been identified and we're working towards a resolution now. Thank you for your patience!

Started
Dec 12, 2025, 05:07 PM UTC
Resolved
Dec 12, 2025, 05:25 PM UTC
Duration
18m
Detected by Pingoru
Dec 12, 2025, 05:07 PM UTC

Affected components

Management Interface

Update timeline

  1. investigating Dec 12, 2025, 05:07 PM UTC

    Our engineers are looking into this issue now. We sincerely apologize for the inconvenience.

  2. identified Dec 12, 2025, 05:20 PM UTC

    The issue has been identified and we're working towards a resolution now. Thank you for your patience!

  3. resolved Dec 12, 2025, 05:25 PM UTC

    This incident has been resolved.

Your product runs on more than Customer.io

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →