Resolved after 20 minutes, on February 13, 2026.
A fix has been implemented and we are monitoring.
Update timeline
- identified Feb 13, 2026, 10:42 PM UTC
A subset of customers in US may experience delays on completing reverse ETL syncs.
- monitoring Feb 13, 2026, 10:51 PM UTC
A fix has been implemented and we are monitoring.
- resolved Feb 13, 2026, 11:02 PM UTC
This incident has been resolved.
Your product runs on more than Customer.io
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services