Customer.io incident

Integration Destinations UI Disruption

Resolved after 5 minutes, affecting Management Interface, on April 13, 2026.

identified Apr 13, 2026, 06:28 PM UTC

The issue has been identified in the UI and a fix is being deployed.

Started
Apr 13, 2026, 06:26 PM UTC
Resolved
Apr 13, 2026, 06:31 PM UTC
Duration
5m
Detected by Pingoru
Apr 13, 2026, 06:26 PM UTC

Affected components

Management Interface

Update timeline

  1. investigating Apr 13, 2026, 06:26 PM UTC

    Our team is aware of an issue affecting Integrations with destinations in EU/US. We are looking into this and gathering more details. Data import and export is still working, only the UI is effected.

  2. identified Apr 13, 2026, 06:28 PM UTC

    The issue has been identified in the UI and a fix is being deployed.

  3. resolved Apr 13, 2026, 06:31 PM UTC

    A fix has been deployed and the system's functionality is fully restored.

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