Customer.io incident

Customer.io UI currently experiencing issues

Resolved after 12 minutes, on April 16, 2026.

resolved Apr 16, 2026, 09:17 PM UTC

Customers who are currently working in our UI are likely to have seen elevated errors or loading. Our engineers are aware, investigated, and have resolved this issue. Thank you for your patience and understanding!

Started
Apr 16, 2026, 09:17 PM UTC
Resolved
Apr 16, 2026, 09:30 PM UTC
Duration
12m
Detected by Pingoru
Apr 16, 2026, 09:17 PM UTC

Update timeline

  1. resolved Apr 16, 2026, 09:17 PM UTC

    Customers who are currently working in our UI are likely to have seen elevated errors or loading. Our engineers are aware, investigated, and have resolved this issue. Thank you for your patience and understanding!

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