Customer.io incident
Some customers are currently unable to access the account Billing page in our UI
Minor Vendor's status page →
Resolved after 28 minutes, affecting Management Interface, on June 18, 2026.
We've identified the issue and access to the Billing page has been restored. We thank you for your patience!
Affected components
Management Interface
Update timeline
- investigating Jun 18, 2026, 08:06 PM UTC
We're looking into an issue where https://fly.customer.io/settings/billing/ isn't loading for some customers. We apologize for the inconvenience.
- monitoring Jun 18, 2026, 08:29 PM UTC
We've identified the issue and access to the Billing page has been restored. We thank you for your patience!
- resolved Jun 18, 2026, 08:34 PM UTC
This incident has been resolved.
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