Customer.io incident
Reverse ETL Syncs not being run for some EU Customers
Minor Vendor's status page →
Resolved after 30 minutes, affecting Data Processing, on June 1, 2026.
We have confirmed that the incident has been resolved and all Reverse ETL syncs are running as expected. Thanks for your patience!
Affected components
Data Processing
Update timeline
- investigating Jun 01, 2026, 11:40 AM UTC
We are currently investigating an issue affecting Reverse ETL syncs for some EU customers.
- monitoring Jun 01, 2026, 11:44 AM UTC
A fix has been deployed for the issue affecting Reverse ETL syncs in EU workspaces. We are continuing to monitor this.
- resolved Jun 01, 2026, 12:11 PM UTC
We have confirmed that the incident has been resolved and all Reverse ETL syncs are running as expected. Thanks for your patience!
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