Customer.io incident
Some customers are seeing broadcast delivery delays (emails, push notifications, and webhooks)
Minor Vendor's status page →
Resolved after 41 minutes, affecting Message Sending, on May 29, 2026.
We have confirmed that this incident is now resolved. Thank you very much for your patience!
Affected components
Message Sending
Update timeline
- investigating May 29, 2026, 04:26 PM UTC
Our engineers are aware of an issue where messages may be showing as "queued". We're investigating this now. Thank you for your patience!
- identified May 29, 2026, 04:40 PM UTC
We've identified the issue and are working towards a resolution now.
- monitoring May 29, 2026, 04:51 PM UTC
We have a resolution in place and are monitoring message throughput recovery now. Thank you for your patience!
- resolved May 29, 2026, 05:08 PM UTC
We have confirmed that this incident is now resolved. Thank you very much for your patience!
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