Customer.io incident
Customers in the EU region may experience delays in message sending
Minor Vendor's status page →
Resolved after 42 minutes, affecting Message Sending, on May 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Message Sending
Update timeline
- investigating May 25, 2026, 03:27 PM UTC
We are currently investigating this issue.
- monitoring May 25, 2026, 03:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 25, 2026, 04:10 PM UTC
This incident has been resolved.
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