Customer.io incident
Some customers in our EU region may experience errors and delays
Minor Vendor's status page →
Resolved after 25 minutes, affecting Data Collection and Data Processing and 1 more, on May 6, 2026.
The UI is available as expected, and we are monitoring before marking this as fully resolved. Thank you again for your patience!
Affected components
Data CollectionData ProcessingMessage SendingManagement Interface
Update timeline
- identified May 06, 2026, 04:00 PM UTC
Our engineers are looking into an issue where some workspaces aren't loading as expected. Processing and deliveries may be delayed. We're working to get this resolved and will post an update soon. Thank you for your patience!
- monitoring May 06, 2026, 04:14 PM UTC
The UI is available as expected, and we are monitoring before marking this as fully resolved. Thank you again for your patience!
- resolved May 06, 2026, 04:26 PM UTC
This incident has been resolved.
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