Coveo Cloud incident

[US] Group Invite Issues

Resolved after 35 minutes, affecting Platform - Administration Console, on August 18, 2026.

resolved Aug 18, 2026, 05:10 PM UTC

The service has remained fully operational since the last update. This incident is resolved.

Started
Aug 18, 2026, 04:34 PM UTC
Resolved
Aug 18, 2026, 05:10 PM UTC
Duration
35m
Detected by Pingoru
Aug 18, 2026, 04:34 PM UTC

Affected components

Platform - Administration Console

Update timeline

  1. identified Aug 18, 2026, 04:34 PM UTC

    We identified an issue affecting Group Invites in the US region. Customers might be unable to invite a new user to their organization. Our team is already working on mitigating the impact and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal

  2. monitoring Aug 18, 2026, 04:52 PM UTC

    The issue has been fixed and we are actively monitoring this service. Thank you for your patience.

  3. resolved Aug 18, 2026, 05:10 PM UTC

    The service has remained fully operational since the last update. This incident is resolved.

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