Coveo Cloud incident
[All Regions] Platform login with Salesforce provider issues
Resolved after 8 hours 39 minutes, affecting Platform - Administration Console and Platform - Administration Console and 1 more, on September 16, 2026.
The login has remained fully operational since the last update. This incident is resolved.
Affected components
Update timeline
- identified Sep 16, 2026, 03:18 PM UTC
We identified intermittent issues with logging in to the Coveo platform when using the Salesforce provider in all regions. Their team is actively working to restore service; you can follow updates on their status page . If you need immediate assistance and cannot submit a ticket, please contact our support hotline.
- monitoring Sep 16, 2026, 08:30 PM UTC
The issue has been fixed and we are actively monitoring this service. Thank you for your patience.
- resolved Sep 16, 2026, 11:58 PM UTC
The login has remained fully operational since the last update. This incident is resolved.
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