Resolved after 9 hours 53 minutes, affecting Analytics - Analytics Read API and Analytics - Analytics Read API and 1 more, on December 10, 2025.
The issue has been linked to an infrastructure provider and is now fixed. We are actively monitoring this service. Thank you for your patience.
Affected components
Update timeline
- identified Dec 10, 2025, 05:34 AM UTC
We're investigating an issue affecting analytics ingestion in the US, Europe and Australia regions. Events are still being ingested but there is increased latency in their processing. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
- monitoring Dec 10, 2025, 06:12 AM UTC
The issue has been linked to an infrastructure provider and is now fixed. We are actively monitoring this service. Thank you for your patience.
- resolved Dec 10, 2025, 03:28 PM UTC
This incident has been resolved.
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