Resolved after 4 hours 39 minutes, affecting Coveo ML and Coveo ML and 1 more, on April 3, 2026.
A fix has been implemented and we are monitoring the results. If you need help or to get in touch with us, please visit our Help Portal
Affected components
Update timeline
- investigating Apr 03, 2026, 09:53 PM UTC
We are investigating an issue affecting the Intent Aware Product Ranking Machine Learning models. Changes in catalogs may not be taken into account in a timely manner. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
- monitoring Apr 04, 2026, 01:48 AM UTC
A fix has been implemented and we are monitoring the results. If you need help or to get in touch with us, please visit our Help Portal
- resolved Apr 04, 2026, 02:33 AM UTC
This incident has been resolved.
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