Coveo Cloud incident

Degraded performance with Usage Analytics report data in Europe.

Resolved after 35 minutes, on February 28, 2025.

resolved Feb 28, 2025, 04:00 PM UTC

After careful monitoring of the situation, we can confirm that the situation is now fully resolved.

Started
Feb 28, 2025, 03:25 PM UTC
Resolved
Feb 28, 2025, 04:00 PM UTC
Duration
35m
Detected by Pingoru
Feb 28, 2025, 03:25 PM UTC

Update timeline

  1. investigating Feb 28, 2025, 03:25 PM UTC

    Since 7AM ET, we've been experiencing a delay in UA report data (no data loss, just a data delay). Data is being processed, but it is taking longer than usual.

  2. investigating Feb 28, 2025, 03:26 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 28, 2025, 03:48 PM UTC

    The issue has been identified and we're starting to see signs of recovery. We are continuing to monitor this issue until it is fully resolved.

  4. resolved Feb 28, 2025, 04:00 PM UTC

    After careful monitoring of the situation, we can confirm that the situation is now fully resolved.

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