Coveo Cloud incident

[US] Catalog Sources Indexing Delay

Resolved after 2 hours 50 minutes, affecting Indexing Pipeline - Catalog sources, on July 3, 2025.

resolved Jul 03, 2025, 05:43 PM UTC

The service has remained fully operational since the last update. This incident is resolved. Please report any issues through our Help Portal.

Started
Jul 03, 2025, 02:53 PM UTC
Resolved
Jul 03, 2025, 05:43 PM UTC
Duration
2h 50m
Detected by Pingoru
Jul 03, 2025, 02:53 PM UTC

Affected components

Indexing Pipeline - Catalog sources

Update timeline

  1. investigating Jul 03, 2025, 02:53 PM UTC

    We're investigating an issue affecting catalog sources indexing in the US region. Our team will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal

  2. monitoring Jul 03, 2025, 03:39 PM UTC

    The issue has been fixed and we are actively monitoring this service. Thank you for your patience.

  3. resolved Jul 03, 2025, 05:43 PM UTC

    The service has remained fully operational since the last update. This incident is resolved. Please report any issues through our Help Portal.

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