Resolved after 41 minutes, affecting Commerce - Coveo Experimentation Hub and Commerce - Coveo Experience Hub, on October 7, 2025.
The service has remained fully operational since the last update. This incident is resolved.
Affected components
Commerce - Coveo Experimentation HubCommerce - Coveo Experience Hub
Update timeline
- monitoring Oct 07, 2025, 02:45 PM UTC
Between October 5th 10:00 PM BST and October 7th 1:05 PM BST, a temporary degradation of the Experimentation Hub occurred which prevented dataset imports during that time window. The issue has been fixed and we are closely monitoring the service. If you need help or to get in touch with us, please visit our Help Portal
- resolved Oct 07, 2025, 03:26 PM UTC
The service has remained fully operational since the last update. This incident is resolved.
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