Cortex Outage History
Cortex is up right nowPingoru has recorded 33 incidents for Cortex: 31 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 6 of 720 (1%) |
| May 2026 | 2 | 0 of 744 (0%) |
| June 2026 | 2 | 6 of 720 (1%) |
| July 2026 | 3 | 5 of 744 (1%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 19 (0%) |
Incidents, newest first
Minor October 14, 2026 Temporary Cortex outage –
Started Oct 14, 2026, 04:57 PM UTC· resolved Oct 14, 2026, 04:57 PM UTC
- resolved Oct 14, 2026, 04:57 PM UTC
The Cortex application and API experienced a brief outage for 3 minutes. All services are back to normal.
- resolved Oct 14, 2026, 04:57 PM UTC
The Cortex application and API experienced a brief outage for 3 minutes. All services are back to normal.
Minor October 6, 2026 OpEx Review Inaccessible 1m Cortex Web Application
Started Oct 06, 2026, 04:28 PM UTC· resolved Oct 06, 2026, 04:29 PM UTC
- identified Oct 06, 2026, 04:28 PM UTC
All customers are currently unable to access OpEx Review. We have identified the issue and are working to resolve it.
- resolved Oct 06, 2026, 04:29 PM UTC
The issue with OpEx Review has been resolved.
- resolved Oct 06, 2026, 04:29 PM UTC
The issue with OpEx Review has been resolved.
Minor August 6, 2026 Elevated error rate on Cortex API 56m Cortex Public API
Started Aug 06, 2026, 06:23 PM UTC· resolved Aug 06, 2026, 07:19 PM UTC
- investigating Aug 06, 2026, 06:23 PM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- monitoring Aug 06, 2026, 07:04 PM UTC
Mitigation was deployed to restore the Cortex API to a healthy state. We are still investigating the root cause of this degradation and will continue to post further updates here.
- resolved Aug 06, 2026, 07:19 PM UTC
The degradation of Cortex API is now resolved.
- resolved Aug 06, 2026, 07:19 PM UTC
The degradation of Cortex API is now resolved.
Minor July 27, 2026 Elevated 503s 8m Cortex Public API
Started Jul 27, 2026, 04:02 AM UTC· resolved Jul 27, 2026, 04:11 AM UTC
- investigating Jul 27, 2026, 04:02 AM UTC
We are investigating elevated, intermittent 503s in requests to our public API.
- monitoring Jul 27, 2026, 04:07 AM UTC
No longer seeing 503s. Monitoring.
- resolved Jul 27, 2026, 04:11 AM UTC
No longer seeing 503s.
Minor July 14, 2026 Elevated 502s 2h 33m Cortex Web Application, Cortex Public API, Cortex Ingestions
Started Jul 14, 2026, 08:44 PM UTC· resolved Jul 14, 2026, 11:17 PM UTC
- monitoring Jul 14, 2026, 10:08 PM UTC
For a brief period from 1:44pm to 1:45pm pacific time, we saw elevated 502s across our system. This has since resolved and we are monitoring the performance of impacted services. We will continue to update this page until it is resolved.
- resolved Jul 14, 2026, 11:17 PM UTC
The issue with elevated 502s has been resolved. Impacted services have returned to normal operation.
Minor July 1, 2026 Intermittent degradation on Cortex API 1h 50m Cortex Web Application, Cortex Public API, Cortex Ingestions
Started Jul 01, 2026, 05:30 PM UTC· resolved Jul 01, 2026, 07:20 PM UTC
- investigating Jul 01, 2026, 05:30 PM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- resolved Jul 01, 2026, 07:20 PM UTC
The intermittent elevated latency and errors on Cortex API have been fully resolved.
Minor June 26, 2026 Ownership calculations degraded for some customers 5h 13m Cortex Web Application, Cortex Public API
Started Jun 26, 2026, 02:43 PM UTC· resolved Jun 26, 2026, 07:57 PM UTC
- investigating Jun 26, 2026, 02:43 PM UTC
We are investigating a potential service interruption impacting ownership/member calculations that may impact some customers. Please continue to monitor this page for updates.
- identified Jun 26, 2026, 03:08 PM UTC
Some customers are experiencing issues with ownership calculations. We have identified the issue and are working to refresh ownership across affected customers.
- monitoring Jun 26, 2026, 04:57 PM UTC
The issue with ownership calculations has been resolved and a fix has been implemented. We are monitoring the impacted services and will continue to update this page until we're confident that this is completely resolved.
- resolved Jun 26, 2026, 07:57 PM UTC
The issue impacting ownership calculations has been resolved. Impacted services have returned to normal operation.
Minor June 16, 2026 Elevated 503s on API 18m Cortex Public API
Started Jun 16, 2026, 02:20 AM UTC· resolved Jun 16, 2026, 02:38 AM UTC
- investigating Jun 16, 2026, 02:20 AM UTC
We are investigating elevated 503s on the API. We are actively investigating.
- resolved Jun 16, 2026, 02:38 AM UTC
503s are resolved.
Minor May 29, 2026 Brief API availability degradation – Cortex Web Application, Cortex Public API, Cortex Ingestions
Started May 29, 2026, 09:13 PM UTC· resolved May 29, 2026, 09:13 PM UTC
- resolved May 29, 2026, 09:13 PM UTC
While performing a database migration, we experience a brief loss of availability on the Cortex API for 8 minutes. All services are fully restored.
Minor May 22, 2026 No Scorecard data for all EU/dedicated tenants – Cortex Web Application, Cortex Public API, Cortex Ingestions
Started May 22, 2026, 02:11 PM UTC· resolved May 22, 2026, 02:11 PM UTC
- resolved May 22, 2026, 02:11 PM UTC
Scorecard data stopped updating for all EU and dedicated tenants. No entities appeared on scorecards and rules were not evaluated. The issue has been resolved and impacted services have returned to normal operation.
Minor April 22, 2026 Increased Latency 48m Cortex Public API
Started Apr 22, 2026, 02:33 PM UTC· resolved Apr 22, 2026, 03:21 PM UTC
- investigating Apr 22, 2026, 02:33 PM UTC
We are investigating degraded performance for the API that may impact some customers. Please continue to monitor this page for updates.
- resolved Apr 22, 2026, 03:21 PM UTC
The issue with the API has been resolved. Impacted services have returned to normal operation.
Minor April 10, 2026 Workflows Service Interruption 4h 32m Cortex Web Application
Started Apr 10, 2026, 08:12 PM UTC· resolved Apr 11, 2026, 12:45 AM UTC
- investigating Apr 10, 2026, 08:12 PM UTC
We are investigating a potential service interruption with workflows that may impact some customers. Please continue to monitor this page for updates.
- identified Apr 10, 2026, 09:52 PM UTC
We have identified the issue with workflows and are working to resolve it.
- resolved Apr 11, 2026, 12:45 AM UTC
The issue with [business components] has been resolved. Impacted services have returned to normal operation.
Minor April 1, 2026 Workflow Performance Degradation 47m Cortex Web Application
Started Apr 01, 2026, 01:47 PM UTC· resolved Apr 01, 2026, 02:35 PM UTC
- investigating Apr 01, 2026, 01:47 PM UTC
We are investigating a service interruption with workflows that may impact some customers. Please continue to monitor this page for updates.
- monitoring Apr 01, 2026, 02:27 PM UTC
The issue with workflows has been identified and a fix has been implemented. We are monitoring the performance of impacted services. We will continue to update this page until it is resolved.
- resolved Apr 01, 2026, 02:35 PM UTC
The issue with workflows has been resolved. Impacted services have returned to normal operation.
Minor March 25, 2026 API Degradation 1h 26m Cortex Public API
Started Mar 25, 2026, 03:42 AM UTC· resolved Mar 25, 2026, 05:09 AM UTC
- investigating Mar 25, 2026, 03:42 AM UTC
We are investigating a potential API interruption that may impact some customers. Please continue to monitor this page for updates.
- monitoring Mar 25, 2026, 03:58 AM UTC
API performance is getting back to normal, we are monitoring the situation and will keep this page updated until it's fully resolved.
- resolved Mar 25, 2026, 05:09 AM UTC
The API degradation has been resolved. Impacted services have returned to normal operation.
Minor March 24, 2026 Temporary API Degradation 46m Cortex Public API
Started Mar 24, 2026, 02:23 AM UTC· resolved Mar 24, 2026, 03:10 AM UTC
- monitoring Mar 24, 2026, 02:23 AM UTC
We identified a temporary degradation of the Cortex API service and are actively monitoring the situation to ensure it doesn’t reproduce. We will keep updating this status page until it is fully resolved.
- resolved Mar 24, 2026, 03:10 AM UTC
The temporary Cortex API degradation is now resoled. All services are operating normally.
Minor March 12, 2026 Partial Outage for Cortex Public API 2h Cortex Public API
Started Mar 12, 2026, 02:10 AM UTC· resolved Mar 12, 2026, 04:11 AM UTC
- investigating Mar 12, 2026, 02:10 AM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- monitoring Mar 12, 2026, 02:31 AM UTC
The issue with Cortex Public API has been mitigated. We are monitoring the performance of impacted services. We will continue to update this page until it is resolved.
- resolved Mar 12, 2026, 04:11 AM UTC
The issue with Cortex Public API has been resolved. Impacted services have returned to normal operation.
Minor February 24, 2026 Cortex API Performance Degraded 1h 43m Cortex Public API
Started Feb 24, 2026, 05:31 PM UTC· resolved Feb 24, 2026, 07:15 PM UTC
- investigating Feb 24, 2026, 05:31 PM UTC
We are investigating a potential Cortex API service interruption that may impact some customers. Please continue to monitor this page for updates.
- resolved Feb 24, 2026, 07:15 PM UTC
The issue impacting the Cortex API has been mitigated. We'll continue to monitor the performance of the Cortex API and are actively working on adding extra resilience.
Minor February 23, 2026 Cortex API Outage 6m Cortex Web Application, Cortex Public API, Cortex Ingestions
Started Feb 23, 2026, 10:00 PM UTC· resolved Feb 23, 2026, 10:06 PM UTC
- investigating Feb 23, 2026, 10:00 PM UTC
We are investigating the issue impacting the Cortex API. We will continue to update this page until it is resolved.
- resolved Feb 23, 2026, 10:06 PM UTC
The issue impacting the Cortex API has been resolved. Impacted services have returned to normal operation.
Minor February 18, 2026 Search Functionality Degraded 1d 3h
Started Feb 18, 2026, 09:34 PM UTC· resolved Feb 20, 2026, 01:18 AM UTC
- identified Feb 18, 2026, 09:34 PM UTC
Some customers are experiencing issues with search functionality. We have identified the issue and are working to resolve it.
- resolved Feb 20, 2026, 01:18 AM UTC
The issue with search functionality has been resolved, service has returned to normal operation.
Minor February 18, 2026 Cortex API Performance Degraded 1h 2m Cortex Public API
Started Feb 18, 2026, 06:34 PM UTC· resolved Feb 18, 2026, 07:36 PM UTC
- investigating Feb 18, 2026, 06:34 PM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- monitoring Feb 18, 2026, 07:20 PM UTC
The issue with the Cortex API has been identified and a fix has been implemented. We are monitoring the performance of impacted services. We will continue to update this page until it is resolved.
- resolved Feb 18, 2026, 07:36 PM UTC
The issue with the Cortex API has been resolved. Impacted services have returned to normal operation.
Minor February 11, 2026 Data processing backed up across multiple areas 4h 36m Cortex Ingestions
Started Feb 11, 2026, 08:42 PM UTC· resolved Feb 12, 2026, 01:19 AM UTC
- monitoring Feb 11, 2026, 08:42 PM UTC
A service degradation earlier today has caused some processing delays across Scorecards, CQL Reports and Catalog Discovery. The issue has been mitigated and processing is now catching up. We will continue to update this page until it is fully resolved.
- resolved Feb 12, 2026, 01:19 AM UTC
The issue with increased processing times is now resolved. Impacted services have returned to normal operation.
Minor February 9, 2026 Degraded latency across Cortex 4h 13m Cortex Web Application, Cortex Public API, Cortex Ingestions
Started Feb 09, 2026, 09:18 PM UTC· resolved Feb 10, 2026, 01:32 AM UTC
- investigating Feb 09, 2026, 09:18 PM UTC
We are investigating a service disruption with increased latency that may impact some customers. Please continue to monitor this page for updates.
- monitoring Feb 09, 2026, 09:34 PM UTC
The issue with increased latency has been identified and mitigated. We are monitoring the performance of impacted services. We will continue to update this page until it is resolved.
- resolved Feb 10, 2026, 01:32 AM UTC
The issue with increased latency has been resolved. Impacted services have returned to normal operation.
Minor February 6, 2026 Cortex API Performance Degraded 3h 15m Cortex Public API
Started Feb 06, 2026, 02:58 PM UTC· resolved Feb 06, 2026, 06:14 PM UTC
- investigating Feb 06, 2026, 02:58 PM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- investigating Feb 06, 2026, 03:22 PM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- identified Feb 06, 2026, 04:00 PM UTC
All customers are impacted by degraded Cortex API performance. We have identified the issue and are working to resolve it.
- monitoring Feb 06, 2026, 05:02 PM UTC
The Cortex API was degraded to the point of failure, which impacted all customers. We've identified the cause and are working on a fix, but the API has been stable for about two hours now. We're continuing to monitor the health of the system.
- resolved Feb 06, 2026, 06:14 PM UTC
The Cortex API remains operational and stable.
Minor January 28, 2026 GitOps Events Processing Delayed 3h 33m Cortex Public API, Cortex Ingestions
Started Jan 28, 2026, 02:21 AM UTC· resolved Jan 28, 2026, 05:55 AM UTC
- investigating Jan 28, 2026, 02:21 AM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- monitoring Jan 28, 2026, 03:28 AM UTC
The issue has been identified and a fix has been implemented. We are monitoring the performance of impacted services. We will continue to update this page until it is resolved.
- monitoring Jan 28, 2026, 04:31 AM UTC
The issue with has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services and will continue to update this page until it is fully resolved.
- resolved Jan 28, 2026, 05:55 AM UTC
The backlog has been cleared. Gitops event processing has fully recovered.
Minor January 27, 2026 List Entities API – Missing Ownership Information 1h 41m Cortex Public API
Started Jan 27, 2026, 03:53 PM UTC· resolved Jan 27, 2026, 05:35 PM UTC
- investigating Jan 27, 2026, 03:53 PM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- monitoring Jan 27, 2026, 04:56 PM UTC
We identified the root cause of the List Entities API not returning ownership information and have resolved such. We are actively monitoring the situation to confirm a full resolution.
- resolved Jan 27, 2026, 05:35 PM UTC
The issue impacting the List Entities API has been resolved. Services have returned to normal operation.