Cortex incident

GitOps Events Processing Delayed

Resolved after 3 hours 33 minutes, affecting Cortex Public API and Cortex Ingestions, on January 28, 2026.

monitoring Jan 28, 2026, 04:31 AM UTC

The issue with has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services and will continue to update this page until it is fully resolved.

Started
Jan 28, 2026, 02:21 AM UTC
Resolved
Jan 28, 2026, 05:55 AM UTC
Duration
3h 33m
Detected by Pingoru
Jan 28, 2026, 02:21 AM UTC

Affected components

Cortex Public APICortex Ingestions

Update timeline

  1. investigating Jan 28, 2026, 02:21 AM UTC

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  2. monitoring Jan 28, 2026, 03:28 AM UTC

    The issue has been identified and a fix has been implemented. We are monitoring the performance of impacted services. We will continue to update this page until it is resolved.

  3. monitoring Jan 28, 2026, 04:31 AM UTC

    The issue with has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services and will continue to update this page until it is fully resolved.

  4. resolved Jan 28, 2026, 05:55 AM UTC

    The backlog has been cleared. Gitops event processing has fully recovered.

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