Cortex incident

List Entities API – Missing Ownership Information

Resolved after 1 hour 41 minutes, affecting Cortex Public API, on January 27, 2026.

resolved Jan 27, 2026, 05:35 PM UTC

The issue impacting the List Entities API has been resolved. Services have returned to normal operation.

Started
Jan 27, 2026, 03:53 PM UTC
Resolved
Jan 27, 2026, 05:35 PM UTC
Duration
1h 41m
Detected by Pingoru
Jan 27, 2026, 03:53 PM UTC

Affected components

Cortex Public API

Update timeline

  1. investigating Jan 27, 2026, 03:53 PM UTC

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  2. monitoring Jan 27, 2026, 04:56 PM UTC

    We identified the root cause of the List Entities API not returning ownership information and have resolved such. We are actively monitoring the situation to confirm a full resolution.

  3. resolved Jan 27, 2026, 05:35 PM UTC

    The issue impacting the List Entities API has been resolved. Services have returned to normal operation.

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