Cortex incident

Cortex API Performance Degraded

Resolved after 3 hours 15 minutes, affecting Cortex Public API, on February 6, 2026.

monitoring Feb 06, 2026, 05:02 PM UTC

The Cortex API was degraded to the point of failure, which impacted all customers. We've identified the cause and are working on a fix, but the API has been stable for about two hours now. We're continuing to monitor the health of the system.

Started
Feb 06, 2026, 02:58 PM UTC
Resolved
Feb 06, 2026, 06:14 PM UTC
Duration
3h 15m
Detected by Pingoru
Feb 06, 2026, 02:58 PM UTC

Affected components

Cortex Public API

Update timeline

  1. investigating Feb 06, 2026, 02:58 PM UTC

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  2. investigating Feb 06, 2026, 03:22 PM UTC

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  3. identified Feb 06, 2026, 04:00 PM UTC

    All customers are impacted by degraded Cortex API performance. We have identified the issue and are working to resolve it.

  4. monitoring Feb 06, 2026, 05:02 PM UTC

    The Cortex API was degraded to the point of failure, which impacted all customers. We've identified the cause and are working on a fix, but the API has been stable for about two hours now. We're continuing to monitor the health of the system.

  5. resolved Feb 06, 2026, 06:14 PM UTC

    The Cortex API remains operational and stable.

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