Cortex incident

Degraded latency across Cortex

Resolved after 4 hours 13 minutes, affecting Cortex Web Application and Cortex Public API and 1 more, on February 9, 2026.

resolved Feb 10, 2026, 01:32 AM UTC

The issue with increased latency has been resolved. Impacted services have returned to normal operation.

Started
Feb 09, 2026, 09:18 PM UTC
Resolved
Feb 10, 2026, 01:32 AM UTC
Duration
4h 13m
Detected by Pingoru
Feb 09, 2026, 09:18 PM UTC

Affected components

Cortex Web ApplicationCortex Public APICortex Ingestions

Update timeline

  1. investigating Feb 09, 2026, 09:18 PM UTC

    We are investigating a service disruption with increased latency that may impact some customers. Please continue to monitor this page for updates.

  2. monitoring Feb 09, 2026, 09:34 PM UTC

    The issue with increased latency has been identified and mitigated. We are monitoring the performance of impacted services. We will continue to update this page until it is resolved.

  3. resolved Feb 10, 2026, 01:32 AM UTC

    The issue with increased latency has been resolved. Impacted services have returned to normal operation.

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