Cortex incident

Workflows Service Interruption

Resolved after 4 hours 32 minutes, affecting Cortex Web Application, on April 10, 2026.

resolved Apr 11, 2026, 12:45 AM UTC

The issue with [business components] has been resolved. Impacted services have returned to normal operation.

Started
Apr 10, 2026, 08:12 PM UTC
Resolved
Apr 11, 2026, 12:45 AM UTC
Duration
4h 32m
Detected by Pingoru
Apr 10, 2026, 08:12 PM UTC

Affected components

Cortex Web Application

Update timeline

  1. investigating Apr 10, 2026, 08:12 PM UTC

    We are investigating a potential service interruption with workflows that may impact some customers. Please continue to monitor this page for updates.

  2. identified Apr 10, 2026, 09:52 PM UTC

    We have identified the issue with workflows and are working to resolve it.

  3. resolved Apr 11, 2026, 12:45 AM UTC

    The issue with [business components] has been resolved. Impacted services have returned to normal operation.

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