ConnectWise incident

Investigating - Wise-Sync / WisePay Login Issues

Resolved after 3 days 2 hours, affecting WisePay and Wise-Sync and 1 more, on August 27, 2026.

monitoring Aug 27, 2026, 10:30 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 27, 2026, 10:17 PM UTC
Resolved
Aug 31, 2026, 01:01 AM UTC
Duration
3d 2h
Detected by Pingoru
Aug 27, 2026, 10:17 PM UTC

Affected components

WisePayWise-Syncx360Sync (x360Sync — All Regions)

Update timeline

  1. investigating Aug 27, 2026, 10:17 PM UTC

    We are currently investigating reports of login issues affecting Wise-Sync and WisePay. Users may be unable to access the platform at this time. We will follow up with more information soon.

  2. monitoring Aug 27, 2026, 10:30 PM UTC

    A fix has been implemented and we are monitoring the results.

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