Resolved after 1 hour 49 minutes, affecting RMM and x360Sync (x360Sync — North America), on October 16, 2026.
We have identified the cause of the tasking issues and deployed a fix to resolve them. Services are operating normally, and we will continue to closely monitor the platform to ensure stability.
Affected components
Update timeline
- investigating Oct 16, 2026, 07:42 PM UTC
As part of our ongoing service monitoring, we identified an elevated rate of task and script failures within our platform. We are actively investigating and addressing the issue. As a result, some partners may have experienced higher-than-normal task and script failure rates.
- monitoring Oct 16, 2026, 07:55 PM UTC
We have identified the cause of the tasking issues and deployed a fix to resolve them. Services are operating normally, and we will continue to closely monitor the platform to ensure stability.
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