ConnectWise incident

Investigating - ConnectWise Home - issue with login

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Resolved after 7 hours 51 minutes, affecting ConnectWise Home and x360Sync (x360Sync — All Regions), on October 23, 2026.

investigating Oct 23, 2026, 05:24 AM UTC

We have observed that users are unable to log in to ConnectWise Home. We are currently investigating the root cause and will share updates as soon as they are available.

Started
Oct 23, 2026, 05:24 AM UTC
Resolved
Oct 23, 2026, 01:16 PM UTC
Duration
7h 51m
Detected by Pingoru
Oct 23, 2026, 05:24 AM UTC

Affected components

ConnectWise Homex360Sync (x360Sync — All Regions)

Update timeline

  1. investigating Oct 23, 2026, 05:24 AM UTC

    We have observed that users are unable to log in to ConnectWise Home. We are currently investigating the root cause and will share updates as soon as they are available.

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