ConnectWise incident

PSA Asset Sync

Resolved after 1 day 17 hours, affecting CW Platform and PSA and 1 more, on August 27, 2026.

monitoring Aug 27, 2026, 03:54 PM UTC

We are received reports of delays syncing assets from ConnectWise Platform to ConnectWise PSA. Our teams have successfully identified the root cause of the issue and are currently rolling out a fix to all impacted partners. We estimate the full rollout to all partners to be completed within 12 hours. We will provide further guidance once that process is complete.

Started
Aug 27, 2026, 03:54 PM UTC
Resolved
Aug 29, 2026, 09:42 AM UTC
Duration
1d 17h
Detected by Pingoru
Aug 27, 2026, 03:54 PM UTC

Affected components

CW PlatformPSAx360Sync (x360Sync — North America)

Update timeline

  1. monitoring Aug 27, 2026, 03:54 PM UTC

    We are received reports of delays syncing assets from ConnectWise Platform to ConnectWise PSA. Our teams have successfully identified the root cause of the issue and are currently rolling out a fix to all impacted partners. We estimate the full rollout to all partners to be completed within 12 hours. We will provide further guidance once that process is complete.

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