ConnectWise incident

Identified- x360Recover Replibit

Resolved after 4 days 17 hours, affecting x360Recover and x360Sync (x360Sync — North America), on August 14, 2026.

identified Aug 14, 2026, 02:24 PM UTC

We are experiencing an issue with x360Recover Replibit affecting the availability of a subset of backups. There is no impact to data integrity. Our team is actively working to restore full service and will provide updates shortly.

Started
Aug 14, 2026, 02:24 PM UTC
Resolved
Aug 19, 2026, 08:05 AM UTC
Duration
4d 17h
Detected by Pingoru
Aug 14, 2026, 02:24 PM UTC

Affected components

x360Recoverx360Sync (x360Sync — North America)

Update timeline

  1. identified Aug 14, 2026, 02:24 PM UTC

    We are experiencing an issue with x360Recover Replibit affecting the availability of a subset of backups. There is no impact to data integrity. Our team is actively working to restore full service and will provide updates shortly.

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