ConnectWise incident

Investigating - SIEM and MDR Reporting

Resolved after 18 hours 48 minutes, affecting MDR and SIEM and 1 more, on April 29, 2026.

investigating Apr 29, 2026, 05:53 PM UTC

We’re currently seeing issues when accessing SIEM and MDR reports directly from the platform sub‑menu. These reports are accessible via Reports > BrightGauge. Our team is investigating the root cause and will share updates as they become available.

Started
Apr 29, 2026, 05:53 PM UTC
Resolved
Apr 30, 2026, 12:41 PM UTC
Duration
18h 48m
Detected by Pingoru
Apr 29, 2026, 05:53 PM UTC

Affected components

MDRSIEMx360Sync (x360Sync — All Regions)

Update timeline

  1. investigating Apr 29, 2026, 05:53 PM UTC

    We’re currently seeing issues when accessing SIEM and MDR reports directly from the platform sub‑menu. These reports are accessible via Reports > BrightGauge. Our team is investigating the root cause and will share updates as they become available.

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