Resolved after 52 minutes, affecting Documentation and x360Sync (x360Sync — APAC) and 1 more, on April 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Documentationx360Sync (x360Sync — APAC)x360Sync (x360Sync — EMEA)x360Sync (x360Sync — North America)x360Sync (x360Sync — All Regions)x360Sync (x360Sync — Other Regions)
Update timeline
- investigating Apr 29, 2026, 11:48 AM UTC
We are experiencing a possible issue with UserDocs on the ConnectWise University that appears to be causing users to get a 502 error when trying to access the Docs. We will follow up with more information soon.
- monitoring Apr 29, 2026, 11:58 AM UTC
A fix has been implemented and we are monitoring the results.
Your product runs on more than ConnectWise
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services