Resolved after 2 days 3 hours, affecting SIEM and x360Sync (x360Sync — All Regions), on July 20, 2026.
We identified and resolved an issue that caused delays in ConnectWise SIEM alert notifications. We will continue to monitor as the SOC is working through the backlog for Managed SIEM cases.
Affected components
Update timeline
- monitoring Jul 20, 2026, 01:36 PM UTC
We identified and resolved an issue that caused delays in ConnectWise SIEM alert notifications. We are monitoring the system while delayed alerts are processed and normal alert delivery is restored.
- monitoring Jul 21, 2026, 01:34 PM UTC
We identified and resolved an issue that caused delays in ConnectWise SIEM alert notifications. We will continue to monitor as the SOC is working through the backlog for Managed SIEM cases.
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