ConnectWise incident

Investigating - User Documentation on the University

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Resolved after 8 hours 17 minutes, affecting Documentation and x360Sync (x360Sync — APAC) and 1 more, on July 1, 2026.

investigating Jul 01, 2026, 03:37 PM UTC

We are experiencing a possible issue with User Documentation on the ConnectWise University that appears to be causing some users to get a 503 error message. We will follow up with more information soon.

Started
Jul 01, 2026, 03:37 PM UTC
Resolved
Jul 01, 2026, 11:54 PM UTC
Duration
8h 17m
Detected by Pingoru
Jul 01, 2026, 03:37 PM UTC

Affected components

Documentationx360Sync (x360Sync — APAC)x360Sync (x360Sync — EMEA)x360Sync (x360Sync — North America)x360Sync (x360Sync — All Regions)x360Sync (x360Sync — Other Regions)

Update timeline

  1. investigating Jul 01, 2026, 03:37 PM UTC

    We are experiencing a possible issue with User Documentation on the ConnectWise University that appears to be causing some users to get a 503 error message. We will follow up with more information soon.

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