ConnectWise incident

Investigating - ScreenConnect Cloud Login Issues

Resolved after 1 hour 50 minutes, affecting ScreenConnect and x360Sync (x360Sync — All Regions), on June 19, 2026.

investigating Jun 19, 2026, 04:38 PM UTC

We are currently investigating reports of ScreenConnect Cloud partners unable to log into their instances. Attempting to connect and receiving Invalid Credentials message. We will follow up with more information soon.

Started
Jun 19, 2026, 04:38 PM UTC
Resolved
Jun 19, 2026, 06:28 PM UTC
Duration
1h 50m
Detected by Pingoru
Jun 19, 2026, 04:38 PM UTC

Affected components

ScreenConnectx360Sync (x360Sync — All Regions)

Update timeline

  1. investigating Jun 19, 2026, 04:38 PM UTC

    We are currently investigating reports of ScreenConnect Cloud partners unable to log into their instances. Attempting to connect and receiving Invalid Credentials message. We will follow up with more information soon.

Your product runs on more than ConnectWise

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →