ConnectWise incident

Investigating - CPQ - CPQ Catalog - AU Service Degradation

Resolved after 18 hours 15 minutes, affecting CPQ and x360Sync (x360Sync — APAC), on June 14, 2026.

investigating Jun 14, 2026, 08:56 PM UTC

Our Team is investigating the following issue: CPQ Catalog services in the AU region are currently experiencing a service degradation affecting a small subset of partners. Impact: 1. A limited number of partners may experience delays in scheduled catalog imports. 2. A smaller subset may encounter issues accessing their catalog.

Started
Jun 14, 2026, 08:56 PM UTC
Resolved
Jun 15, 2026, 03:12 PM UTC
Duration
18h 15m
Detected by Pingoru
Jun 14, 2026, 08:56 PM UTC

Affected components

CPQx360Sync (x360Sync — APAC)

Update timeline

  1. investigating Jun 14, 2026, 08:56 PM UTC

    Our Team is investigating the following issue: CPQ Catalog services in the AU region are currently experiencing a service degradation affecting a small subset of partners. Impact: 1. A limited number of partners may experience delays in scheduled catalog imports. 2. A smaller subset may encounter issues accessing their catalog.

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