ConnectWise incident

x360Sync - Issue impacting connections

Resolved after 1 hour 28 minutes, affecting x360Sync and x360Sync (x360Sync — North America), on June 12, 2026.

monitoring Jun 12, 2026, 05:38 PM UTC

We have implemented a fix and are monitoring now. Connectivity for agents should be restored.

Started
Jun 12, 2026, 04:58 PM UTC
Resolved
Jun 12, 2026, 06:26 PM UTC
Duration
1h 28m
Detected by Pingoru
Jun 12, 2026, 04:58 PM UTC

Affected components

x360Syncx360Sync (x360Sync — North America)

Update timeline

  1. investigating Jun 12, 2026, 04:58 PM UTC

    We are currently investigating an issue impacting connections to Syncedtool.com

  2. monitoring Jun 12, 2026, 05:38 PM UTC

    We have implemented a fix and are monitoring now. Connectivity for agents should be restored.

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